Product Reliability, In-Service Experience, and Lessons Learned

This article provides non-proprietary and non-competition-sensitive information related to aircraft applications. It presents an overview of reliability and commonly used measurements. Failure modes that cause the negative performance are reviewed based on many types of sources. These include manufacturer service bulletins, reliability and customer service departments, literature reviews, demonstration programs, in-service evaluations, design guides, and surveys of commercial and military aircraft maintenance organizations. The article also describes lessons learned while attempting to avoid overlapping maintainability, reparability, and materials choice.