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Abstract

In the second step of the four-step problem-solving process, the failure analysis team should identify all potential failure causes. This chapter discusses the steps involved in five such techniques for identifying potential causes of failure, namely brainstorming, mind mapping, Ishikawa diagrams, the “five whys” technique, and flow charting.

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2009. "Identifying Potential Failure Causes", Systems Failure Analysis, Joseph Berk

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