This article defines quality, quality assurance, quality control, and quality management of processes, products, and services. It describes the evolution of quality control and quality assurance in the coatings industry. The article also discusses the standards, quality programs, and certifications in the coatings industry.
Alison Kaelin, Overview of Quality and the Standards, Programs, and Certifications Used in the Coatings Industry, Protective Organic Coatings, Vol 5B, ASM Handbook, Edited By Kenneth B. Tator, ASM International, 2015, p 32–36, https://doi.org/10.31399/asm.hb.v05b.a0006010
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