A crane long-travel worm drive shaft was found to be chipped during unpacking after delivery. Chemical analysis showed that the steel (EN36A with a case depth of 1 mm, or 0.04 inch did not meet specifications. Magnetic particle inspection revealed a crack on the side of the shaft opposite the chip. Metallographic examination indicated that the case depth was approximately 2 mm (0.08 in.) and that a repair weld of an earlier chip had been made in the cracked area. The chipping was attributed to excessive case depth and rough handling. It was recommended that the shaft be returned to the manufacturer and a replacement requested.