Abstract
This is the second of a two-article series that presents a complete business model for Failure Analysis (FA) as a high tech provider in the world of microelectronics. Part I introduced the fundamentals of such a model. It started with the definitions of a business process, and then the analysis flows were presented. Finally, a Key Performance Indicator (KPI) based operation was developed. Part II handles the implementation of such a model in an FA lab. It discusses the interdependencies of workload and cycle time, in other words the pipeline management. This opens the path to quantitative target setting agreements with customers. A complete system builds a database that can calculate all the parameters for a FA lab tailored exactly to the demand of the customer. Such a database acts as a reference lab and defines best FA practice.
